Being able to take full advantage of all the latest technology trends being developed seemingly every day can be the difference between your business treading water and your business being able to take the leap to the next level.
While it’s important to be conscious of different improvements in equipment and systems in your specific industry, it’s also a good idea to stay on top of technology trends that aren’t specially tailored to your company’s line of work. Here are some tech trends for you to consider implementing into your business to make your team more efficient and productive.
- The cloud
These days, it’s hard to find a successful business that doesn’t use some form of the cloud in the course of its everyday activity. There are dozens of benefits of using the cloud. It allows you to take some of the IT issues many businesses have off your plate, instead entrusting professionals to keep your systems updated and your data safe and accessible from anywhere with an internet connection. This allows your team to be more productive outside of the office itself. Turning to managed IT solutions and the cloud can make your business more flexible, something that’s always a positive.
- Virtual reality
What was once reserved for video games and strange animation videos can now be a real game-changer for your business. The power of virtual reality can help companies in a variety of industries. Show off your product, service or site with a virtual reality video, or enhance your video communications, pitches and other presentations to customers and potential clients through virtual reality.
- Contact payment
Contact payment systems are only going to become more prevalent for brick-and-mortar businesses going forward. It started with chips in credit cards and has now extended to smartphone payment systems that require nothing but a quick tap to get customers the items they need. Being equipped to accept such payments looks like it will be necessary in the years to come.
One of the most popular technology trends of recent years has been the rise in wearable tech. When many think of wearables, they think of fitness wristbands that track steps and heart rate or smartwatches that sync with phones, tablets and other devices. But when it comes to the business world, wearables can have a major impact on sales and targeting customers. Being able to access key information by simply looking at one’s wrist can be a major benefit.
- Data security systems
With the latest technology comes the latest wave of villains trying to hack into your servers and access your data. It’s important that your customers can trust you to protect their information, whether it be their credit card and biographical data or, depending on your industry, valuable legal or medical info. Staying up to date on the managed IT services options available to you and your business can give you the power to keep such vital data safe.
- Automation and machine learning
Many of the latest technology enhancements are centred on automation and machine learning that can help tech tools and services become better able to help customers without input from humans. One great example of this that could help your business is chat bots. Having one of these on your website can have a great impact on customer service, and therefore your bottom line.
- Customer relationship management
The goal of any business is to provide a product or service to the widest range of customers as possible. That makes being able to find and connect with these customers incredibly important. These days, it’s all about customer relationship management (CRM) systems. Staying up to date on the latest technology trends and teaching your team how to best use CRM will give you insight into how you can best prepare your team to target high-value customers that provide great opportunities for sales.
If you’re not taking advantage of all of the latest tech trends, you’re not doing everything you can to help your team and your business succeed. It doesn’t matter what product or service you provide; having your finger on the pulse of technology can put you in a better position to make sales and improve your company’s outlook. But this doesn’t have to be a one-person job. Encourage your team to keep their eyes and ears open in regards to new tools and programs that they think might help your business. And, don’t forget to turn to the Saxons blog to learn more about how tech can help you today.