What Is A Digital Workplace?

people working in a digital workplace

In modern society, businesses around the world are more advanced than ever before. The physical office has become a connected environment that allows employees to access and share all kinds of information at any time of the day. In essence, this connected environment is the digital workplace.

As digital workplace trends can redefine the landscape quickly, it’s vital that your business puts a digital strategy in place to suit your immediate needs and developing requirements. A robust digital strategy will allow your business to drive real change by breaking down communication barriers, increasing efficiency, promoting growth, encouraging innovation, and redefining the employee experience.

So that you can truly understand what is a digital workplace and what it isn’t, we’ve come up with a handy guide to provide you with the facts that matter. Read on to find out more or visit our Workplace blog page for other workplace inspired articles.


Defining the digital workplace

The digital workplace plays a vital role in how employees engage with their work and maintain a high level of productivity. But, the importance that this has on maintaining a good, healthy workplace for all can’t be overstated. Therefore, careful planning and strategic thought has to considered at every level of management.

While the concept of the digital workplace is broad, the three main areas at the heart of it are:

  1. Making a positive impact on the workforce
  2. Utilising technological advancements to drive changes in the workplace
  3. Developing the workplace through cohesive management of technology, processes and personnel

Once you have a blooming digital workplace, there are a range of capabilities that your business will start to benefit from. These include, increased employee engagement, collaboration through communication, information and knowledge sharing, business software and applications, and remote, flexible working schedules.

So, it sounds like shifting to a digital workplace will have quite a positive impact, right? Well, there’s no doubt that it will but there has to be a concerted effort from management to keep everything in check. Without an effective strategy, you’ll likely see your digital workplace causing more problems than it offers solutions.

Technology and the digital workplace

The traditional workplace has always depended on face to face collaboration in the main. Thankfully, a digital workplace can utilise technology that simply wasn’t available in the past; allowing employees to communicate, collaborate, connect and cooperate remotely without it impacting negatively on the end quality.

It’s the availability of an enormously broad range of workplace technology that allows the digital workplace to operate so effectively. With everything from email, intranet systems and online conferencing to HR software, instant messaging and social media applications, technology has a vital role to play in so many different areas.

However, there are lots of technological elements that have existed for a long time in workplaces and are simply overlooked. Things like CRM, PCs, laptops, and business applications should be credited as being part of the digital workplace. Therefore, when dealing with an overall strategy, you need to look at the technology you already have as well as what you could get.

Why does it matter to your business?

While creating a true digital workplace can be challenging and require a large amount of strategic dedication, the benefits should be a huge motivational factor. According to Deloitte, many employees would choose to be paid less as long as they could work out of the office. This is completely possible with a digital workplace and the study also reported that companies with online social networks are 7% more productive when compared with companies that do not have them.

Another important aspect that Deloitte picks up on is that employee satisfaction increased 20% when social media tools are utilised companies. Building on the idea of employee satisfaction, there’s also a 70% rise in employee retention as employee satisfaction and engagement increases.

In addition to this, the modern worker is far more technologically savvy than in the past and thrives on the ability to communicate. Tools like email and instant messaging are far more commonplace in today’s society and this means your workforce will have less trouble adapting to this kind of technology.

However, as multigenerational workforces are becoming far more common, new challenges and benefits are being seen by businesses. Older employees may struggle in some areas but younger employees typically have the ability to adapt to new technology quicker, increasing their productivity and efficiency.

Have you been thinking about taking your business into the 21st century by creating a truly digital workplace? For further information on how Saxons can help you understand what is the digital workplace and how to keep ahead of these trends, please contact a member of our team now.

Alternatively, you can please visit the Managed IT Services page to see exactly how Saxons can help you transform your business into a digital workplace.